Testimonials

Customer Testimonials

We strive to provide the best customer service possible, and value the opinions of our customers.  If you are happy with the service you received, we ask that you please take the time to leave a review using the “Google Reviews” link below.

  • From a web browser click on write a review in top right corner.
  • From mobile device select appropriate number of stars to begin the review process.

Google Reviews ← click here to leave review using google

Site Review ← click here to leave review using our site

Read Unbiased Consumer Reviews Online at AngiesList.com
angieslist.com/review/8680387

If for any reason you are unhappy with your service please let us know by calling 505-553-2939 or email us

Once your review has been accepted we will add it to this page.

Google Reviews

Google Reviews

“Quick, capable, and not too good to help with a comparatively simple issue.”
-Ian
-Albuquerque, NM
Rating:Five Stars


“We needed a new hot water heater installed and really wanted it installed the same day, I called Five Star Plumbing and left a message, five minutes later they called me back. After explaining our situation, they said that they could juggle their schedule so that we could get the new heater installed the same day. We couldn’t be happier with Five Star Plumbing, they were professional and friendly, did a great job at a reasonable price, thank you!”
-Jennifer
-Albuquerque, NM
Rating:Five Stars


“If you want a professional job done right, give Five Star Plumbing a call! Dylan and his partner fixed a broken shower faucet for me. They provided me with different options and quotes for the job. I chose to have the faucet replaced which required them to cut a large hole in the wall. They did a beautiful job! The wall looks just as it did before…no signs of the hole. I will definitely call them again in the future.”
-L F
-Albuquerque, NM
Rating:Five Stars


“Dillon and Adolpho are wonderful!! Not only are they master plumbers, fast, efficient, and trying to find the most economical way to do the job right, but they are super neat (the cupboard under my kitchen sink was cleaner when they left than when they arrived!!)! And that says a lot considering the mess they had to deal with! This old geezette will never look for another plumber! They were super polite, explained what they were doing, and were more than fair with their price. Look no further, these guys are great!”
-Bread Lady
-Albuquerque, NM
Rating:Five Stars


“These guys are the last plumbers I had to call. I live in a very unique off grid property and have presented some challenging plumbing puzzles to at least 4 other Plumbing service company’s To each I said “I would like to find a solution for this problem” they all fixed the leak but not the core issue. 5 star fixed the problem, not just the leak.”
-Lou
-Albuquerque, NM
Rating:Five Stars


“If you want competent professionals who can fix your plumbing, call Five Star. They are skilled, professional, and charge a fair price.”
-Carol
-Albuquerque, NM
Rating:Five Stars


-Richard
-Albuquerque, NM
Rating:Five Stars


“Very prompt and knowledgeable”
-Janice
-Albuquerque, NM
Rating:Five Stars


“5 Star Plumbing is great. Honest and fair pricing. I will be using their services again.”
-Billy
-Albuquerque, NM
Rating:Five Stars


“Five Star Plumbing is the best!!! Fast, friendly, very reasonably priced! They replaced my water heater very quickly and it didn’t break the bank. My plumber for life!”
-Linda
-Albuquerque, NM
Rating:Five Stars


“Best plumber in town and with the best customer service!
-Marissa
-Albuquerque, NM
Rating:Five Stars


“Awesome customer service, got my water heater replaced super quick!”
-Katie
-Albuquerque, NM
Rating:Five Stars


“Very profesional and courteous. If you want any plumbing or heating done the right way I would highly recommend Five Star Plumbing.”
– Leonard
– Rio Rancho, NM
Rating:Five Stars


“Employed Five star Plumbing to replace and install a garbage disposal and to clear numerous pipes throughout my Rio Rancho home.This a newer business and the work that was performed by the owner and his team was exceptional! Prices were very reasonable, and he contacted me after the job was completed to make sure that the work they had performed was still doing well. I wouldn’t consider going to another plumber after this. GREAT job!”
– Alanna
– Rio Rancho, NM
Rating:Five Stars


“Our family has had the disadvantage of having a home with poor piping and any time we have had an issue we have always used five star plumbing. They are always on top of our emergencies with plumbing. The are reliable, hard working, and care about what they do. They not only do an amazing job with their work but they care about my family and it is a true joy to have them around even if it is not for the best reasons.”
– Will
– Rio Rancho, NM
Rating:Five Stars


“Wow !!!! What a great experience! Dylan came out after hours to give us an estimate on a whole house repipe …very knowledgeable! very honest! and professional. We highly recommend Five Star plumbing for ANY job you might have.”
– Barbara
– Rio Rancho, NM
Rating:Five Stars


“Completely awesome. Called him for a small serious job and he came out when I needed him and got it done super fast. Very nice and professional. Only place I’m going in the future.”
– M.C.
– Rio Rancho, NM
Rating:Five Stars


“5 Star Plumbing gave me 5 star service. Dylan was on top of his game and gave explanations in easy to understand terminology. Service was cheap and price was within an affordable range. I would definitely call upon 5 Star again for my plumbing needs.”
– Joseph
– Albuquerque, NM
Rating:Five Stars


“Five Star Plumbing is absolutely a 5 STAR service! The owner Dylan was exceptional with the customer service that he provided. Dylan provided a layman’s explanation of how the underground repipe was better then an overhead repipe. Since I am planning to stay in my home the rest of my life I did not want to have to get a repipe again. I was so satisfied with the service and the products that 5 Star used. This is the only company I will use when it comes to plumbing. These folks are trustworthy and their work is impeccable. Call 5 Star today!”
– Julie
– Rio Rancho, NM
Rating:Five Stars


“Five Star Plumbing came in and got the job done in a very professional manner. I had two slab leaks, and decided to have my home re-piped instead of just repairing the leaks. Dylan explained everything clearly and worked with the insurance company to make sure all the damage and slab leaks were covered. Thanks for the great service!”
-Luke
-Rio Rancho, NM
Rating:Five Stars


Buildzoom Reviews

Buildzoom

“Employed Five star Plumbing to replace and install a garbage disposal and to clear numerous pipes throughout my Rio Rancho home.This a newer business and the work that was performed by the owner and his team was exceptional! Prices were very reasonable, and he contacted me after the job was completed to make sure that the work they had performed was still doing well. I wouldn’t consider going to another plumber after this. GREAT job”
– Private
– Albuquerque, NM

Rating:Five Stars


“Five Star Plumbing came in and got the job done in a very professional manner. I had two slab leaks, and decided to have my home re-piped instead of just repairing the leaks. Dylan explained everything clearly and worked with the insurance company to make sure all the damage and slab leaks were covered. Thanks for the great service!”
– Luke
– Rio Rancho, NM

Rating:Five Stars


“Dylan and team re-piped our entire house last year before moving in. They were honest, friendly, quick, and a pleasure to work with. They went above and beyond and the entire inside and outside of our house looked like nothing ever happened- even after being jack hammered throughout!”
– Private
– Albuquerque, NM

Rating:Five Stars


“Had a broken water line coming from the city meter to my house, called Five Star in the morning. Dylan answered right away but wasn’t sure if he could make it out the same day, so I said I’d look for another plumber. Dylan called back a couple of hours later to see if I had found someone and to recommend another local business if I hadn’t. Very impressed with that kind of personal service, so I asked if he could make it out that afternoon and he did (I canceled the other plumber). Dylan got the repairs done in less than 2 hours and was very helpful in explaining what he was doing and the materials he was using. Also told me about the city’s policy of reducing water charges for broken lines, which I didn’t know about, told me how to go about it.
I would definitely recommend Five Star Plumbing. Prompt, fast, focused on customer service. Great experience. (Rio Rancho, NM 12/29/2014).”
– D.O.
– Rio Rancho, NM

Rating:Five Stars

Site Reviews

Site Customer Reviews

sink instilation

Review Form
★★★★★
After getting a new countertop the drains did not line up.Dylan and crew came and replumbed the drains and got everything connected faster than I thought they would.Work area was cleaned up after, better than they found it.Will definetely call again if needed.
- Pat Cronin

Water heater replacement

Review Form
★★★★★
Dylan and his helper did a great job replacing our defective water heater, Very satisfied with the entire process and all the input that was relayed to me to make the best decision for our new water heater and we have been very satisfied with it. Dylan is very precise in his workmanship and honest about your options. There was no pressure placed on our decisions by Dylan at any phase of the replacement.
- Charles D. Brunelle

Review Form
★★★★★
Our water heater failed over night so we needed a plumber and fast, I did my research reading reviews from all the local plumbing companies. Five Star Plumbing had some of the best reviews but I know that's not a guarantee that they will be any good but that's all we have to go by as consumers. Well I'm here to tell you that theses guys are good, in fact they are excellent! they juggled their schedule to fit us in the same day. Friendly and professional, couldn't be happier with Five Star Plumbing. Thank you!
- Jen Young

Review Form
★★★★★
Toilet got cracked, and was slowly leaking, Five star was able to come out and change it the same day. The price seemed very reasonable.
- Kyle Ellyson

Review Form
★★★★★
Overhead pipe burst, and 5 Star plumbers were able to get out the same day and shut off the water. It took about a week for the carpet and other furniture to dry off. Even after having a restoration company brought in. Five Star Plumbing was able to get started the next day, and within 4 days had our home completely re-piped (underground) with basically no cosmetic damage. They replaced and re textured the sheet rock, and gave me a great excuse to repaint my interior. Insurance covered this. Not to mention all the damage from the overhead water leak. With the discounts offered The price came in well under $10,000 for a 2 bed 2 bath home. (lots of extras, new faucets, shower valves, and complete tile job in shower. I would at least recommend giving these guys a chance to explain your situation with their free estimates.
- Tyler McDermit

Review Form
★★★★★
Floor furnace not working properly. Called Five star and they were able to send a technician out within two hours. He actually arrived in 1 hour, and quickly noticed that the thermocouple on the heater needed to be cleaned. While most companies would charge you a service call for this. Five Star realized that it was an easy fix that cost less than 30 minutes of their time. They did not charge me for the service, and my heater has worked great ever since. They did however include coupons for any future plumbing or mechanical work. If any other plumbing/mechanical need may arise, 5 star plumbing will be the first people I call. Thanks again for being honest and helpful.
- Jenkins

Honest and Reliable Plumbing Service (Albuquerque, Rio Rancho, and surrounding areas)