Testimonials

Customer Testimonials

We strive to provide the best customer service possible, and value the opinions of our customers.  If you are happy with the service you received, we ask that you please take the time to leave a review using the “Google Reviews” link below.

  • From a web browser click on write a review in top right corner.
  • From mobile device select appropriate number of stars to begin the review process.

Google Reviews ← click here to leave review using google

Site Review ← click here to leave review using our site

Read Unbiased Consumer Reviews Online at AngiesList.com
angieslist.com/review/8680387

If for any reason you are unhappy with your service please let us know by calling 505-553-2939 or email us

Once your review has been accepted we will add it to this page.

Google Reviews

Google Reviews

“Very profesional and courteous. If you want any plumbing or heating done the right way I would highly recommend Five Star Plumbing.”
– Leonard
– Rio Rancho, NM
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“Employed Five star Plumbing to replace and install a garbage disposal and to clear numerous pipes throughout my Rio Rancho home.This a newer business and the work that was performed by the owner and his team was exceptional! Prices were very reasonable, and he contacted me after the job was completed to make sure that the work they had performed was still doing well. I wouldn’t consider going to another plumber after this. GREAT job!”
– Alanna
– Rio Rancho, NM
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“Our family has had the disadvantage of having a home with poor piping and any time we have had an issue we have always used five star plumbing. They are always on top of our emergencies with plumbing. The are reliable, hard working, and care about what they do. They not only do an amazing job with their work but they care about my family and it is a true joy to have them around even if it is not for the best reasons.”
– Will
– Rio Rancho, NM
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“Wow !!!! What a great experience! Dylan came out after hours to give us an estimate on a whole house repipe …very knowledgeable! very honest! and professional. We highly recommend Five Star plumbing for ANY job you might have.”
– Barbara
– Rio Rancho, NM
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“Completely awesome. Called him for a small serious job and he came out when I needed him and got it done super fast. Very nice and professional. Only place I’m going in the future.”
– M.C.
– Rio Rancho, NM

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“5 Star Plumbing gave me 5 star service. Dylan was on top of his game and gave explanations in easy to understand terminology. Service was cheap and price was within an affordable range. I would definitely call upon 5 Star again for my plumbing needs.”
– Joseph
– Albuquerque, NM

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“Five Star Plumbing is absolutely a 5 STAR service! The owner Dylan was exceptional with the customer service that he provided. Dylan provided a layman’s explanation of how the underground repipe was better then an overhead repipe. Since I am planning to stay in my home the rest of my life I did not want to have to get a repipe again. I was so satisfied with the service and the products that 5 Star used. This is the only company I will use when it comes to plumbing. These folks are trustworthy and their work is impeccable. Call 5 Star today!”
– Julie
– Rio Rancho, NM

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Buildzoom Reviews

Buildzoom

“Employed Five star Plumbing to replace and install a garbage disposal and to clear numerous pipes throughout my Rio Rancho home.This a newer business and the work that was performed by the owner and his team was exceptional! Prices were very reasonable, and he contacted me after the job was completed to make sure that the work they had performed was still doing well. I wouldn’t consider going to another plumber after this. GREAT job”
– Private
– Albuquerque, NM

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“Five Star Plumbing came in and got the job done in a very professional manner. I had two slab leaks, and decided to have my home re-piped instead of just repairing the leaks. Dylan explained everything clearly and worked with the insurance company to make sure all the damage and slab leaks were covered. Thanks for the great service!”
– Luke
– Rio Rancho, NM

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“Dylan and team re-piped our entire house last year before moving in. They were honest, friendly, quick, and a pleasure to work with. They went above and beyond and the entire inside and outside of our house looked like nothing ever happened- even after being jack hammered throughout!”
– Private
– Albuquerque, NM

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“Had a broken water line coming from the city meter to my house, called Five Star in the morning. Dylan answered right away but wasn’t sure if he could make it out the same day, so I said I’d look for another plumber. Dylan called back a couple of hours later to see if I had found someone and to recommend another local business if I hadn’t. Very impressed with that kind of personal service, so I asked if he could make it out that afternoon and he did (I canceled the other plumber). Dylan got the repairs done in less than 2 hours and was very helpful in explaining what he was doing and the materials he was using. Also told me about the city’s policy of reducing water charges for broken lines, which I didn’t know about, told me how to go about it.
I would definitely recommend Five Star Plumbing. Prompt, fast, focused on customer service. Great experience. (Rio Rancho, NM 12/29/2014).”
– D.O.
– Rio Rancho, NM

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Site Reviews

Site Customer Reviews

★★★★★
5 5 1
Toilet got cracked, and was slowly leaking, Five star was able to come out and change it the same day. The price seemed very reasonable.

★★★★★
5 5 1
Overhead pipe burst, and 5 Star plumbers were able to get out the same day and shut off the water. It took about a week for the carpet and other furniture to dry off. Even after having a restoration company brought in. Five Star Plumbing was able to get started the next day, and within 4 days had our home completely re-piped (underground) with basically no cosmetic damage. They replaced and re textured the sheet rock, and gave me a great excuse to repaint my interior. Insurance covered this. Not to mention all the damage from the overhead water leak. With the discounts offered The price came in well under $10,000 for a 2 bed 2 bath home. (lots of extras, new faucets, shower valves, and complete tile job in shower. I would at least recommend giving these guys a chance to explain your situation with their free estimates.

★★★★★
5 5 1
Floor furnace not working properly. Called Five star and they were able to send a technician out within two hours. He actually arrived in 1 hour, and quickly noticed that the thermocouple on the heater needed to be cleaned. While most companies would charge you a service call for this. Five Star realized that it was an easy fix that cost less than 30 minutes of their time. They did not charge me for the service, and my heater has worked great ever since. They did however include coupons for any future plumbing or mechanical work. If any other plumbing/mechanical need may arise, 5 star plumbing will be the first people I call. Thanks again for being honest and helpful.

Honest and Reliable Plumbing Service (Albuquerque, Rio Rancho, and surrounding areas)